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JOB DESCRIPTION
I.
JOB POSITION
Title: Supervising TSS Staff
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Dept: NOC
Department - Viettel Tanzania
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Direct of management: Chief of TSS
Division
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Occupations: Technical
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Specialized: Transmission
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II.
WORKS AND GUIDELINES
No.
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Tasks
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Process and guidance document
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1
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Assigned direct of tasks from
chief of division
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2
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The regular and periodic works
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2.1
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Level
1 supervising for TSS network:
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Supervise the fiber-optic cable, microwave network.
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Update the special alarms for supervision as priority.
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- According to the classification of
supervision, administration and troubleshooting in the telecomication
network.
- DWDM, Microwave network
supervising guide.
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2.2
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Executive, coordinate:
- Coordinate
& operate handling all problems related to TSS system.
- Urge on handling
pending alarm on TSS system.
-
Coordinate to check and evaluate about
performance index, propose to increase or decrease the band wide in
connection.
-
Support related parts to implement the
irregularly job.
|
-
Follow the supervising process of telecommunications
networks,
troubleshooting process of technical problem. |
2.3
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Collect
the reports, handover cases:
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Update the network maps of TSS system.
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Update all ifomation into the daily problem report
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Collect data and do periodly reports by weekly/ monthly/ quaterly.
-
Notes the detailed information on record book.
- Hand over all done and pending job to next
shift.
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- Follow
the supervising process of telecommunications networks,
troubleshooting process of technical problem. |
2.4
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Training:
-
Fully participate in the internal department training and other
departments.
-
To improve profession knowledge by seft-training.
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- According
to the regulations
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III.
RIGHT – RESPONSIBILITY – RELATIONSHIP – REPORT
1.
Right:
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2.
Responsibility:
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To be responsible to the Network Operating department manager about
the correct data of reports.
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To be responsible to the Network Operating department manager, head of
division about the past supervision of network’s quality; Operate to handle
the problems, trouble shooting process.
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To be responsible to notes the detailed the information on record
book, handover the working shift.
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-
To be responsible to coordinate with troubleshooting processor
at province/city branches in shift work.
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3.
Relationship:
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-
Depament
manager, Chief of division, Leader: be directed, guided by Department manager,
chief of division, leader in monitoring and operating rescue information.
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-
Within
the department/ division: coordinate with other related divisions.
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-
The
department/ Unit in Viettel Group: synergistic relationships and coordinate
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4.
Report:
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No.
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Report content
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Time
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Recipients
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Form
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1
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Make KPI report, the status of TSS network, the devices on
the network.
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Daily at 7:00 AM
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Chief/Vice-Chief Dept, chief of division
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Email
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2
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Report the troubles.
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Daily at 5:00 PM
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Chief/Vice-Chief Dept, chief of division
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Email
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3
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Make the other reports in task as required.
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As required
|
As required
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As required
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IV.
STANDARD OF STAFF:
- Education level:
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Field of study: Technical
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Field: Electronics – Telecommunications
Certificate: experience in use of Cisco (CCNA, CCNP)
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- Sex, local person:
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- Experience:
1. Year of
experience in relatived field: at least 1 year in experience preferred.
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2. Year of
experience in manage: experience preferred.
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- Knowledge, skills:
1. Foreign
language: able to read and
understand English documents about technical.
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2. Informatic: quite, proficient in using of software for the job.
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3. Communication: quite.
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- Physical:
Ages: 22 - 45 years
old
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Health: Good
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Body: Normal
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High: ≥ 1m60
|
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Candidates must have degree in the field of Bsc in Telecommunication /Electronics
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Apply before 11/03/2018
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All candidates should send their applications to Viethunggtvt@gmail.com and Damucse14@gmail.com and
benedict.deogratias@halotel.co.tz
STANDARD OF KNOWLEDGE FORM
I
|
Title: Supervising TSS staff
|
Occupations: Technical
|
Specialized: Transmission
|
|||
II
|
Main tasks
|
·
Supervise the fiber-optic cable, Microwave network.
|
||||
·
Update the special alarms for supervision as priority ; Urge on handling
pending alarm on TSS system.
|
||||||
·
Coordinate & operate handling all the
ploblems related to TSS system.
|
||||||
Support tasks
|
·
Coordinate to check and evaluate about
performance index, propose to increase or lessen the band wide in connection.
|
|||||
·
Support related parts to implement the
irregularly job.
|
||||||
III
|
Responsible
|
·
To be responsible to the Network Operating department manager about
the correct data of reports.
|
||||
·
To be responsible to the Network Operating department manager, head of
division about the past supervision of network’s quality; Operate to handle
the problems, troubleshooting process.
|
||||||
·
To be responsible to notes the detailed the information on record
book, handover on working shift.
|
||||||
·
To be responsible to coordinate with troubleshooting processor
at branchs in shift work.
|
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IV
|
Tool
|
·
Computer with special software installed.
|
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·
Telephone.
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V
|
Report
|
·
Make KPI report, the status of TSS network,
the devices on the network.
·
Report the troubles in TSS system.
·
Make the other reports in task as required.
|
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VI
|
Relationship
|
·
Depament
manager, Head of Division, Leader: be directed, guided by Department manager,
head of division, leader in monitoring and operating rescue information.
|
||||
·
Within the Department / Division: coordinate with other related divisions.
|
||||||
·
The Unit/departments in Group: synergistic
relationships and coordinate.
|
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·
The Unit/departments out Group: coordinate to
process the problem and testing service with the Telecommunication service
provider and other departments out of Group.
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(All parts above from
job description)
VII
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Knowledge, skills
requirement
|
||||
1
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Viettel culture: understand and apply.
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2
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Major knowledge:
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-
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University graduate of field:
Electronics – Telecommunications
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-
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Understand, have a through grasp of
SDH, DWDM, IP technology.
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3
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Professional knowledge:
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-
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Understand
about TSS network.
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4
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Management knowledge:
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-
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Experience
preferred.
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5
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Skill:
|
||||
-
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Skill in use English: read, understand English
documents.
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-
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Skill of informatic: quite, professional in use on software for job.
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-
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Communicate:
quite.
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Dar es Salaam, date month
year 2015
MANAGING DIRECTOR
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